Coppell ISD Device Protection Plan

  • All elementary, middle school, CHS9 and Coppell High School parents or guardians are encouraged to pay a non-refundable $25 annual fee for the Device Protection Plan, which will be used to repair accidental damage to CISD issued devices including iPads, keyboards, cases or Apple Pencils.  This protection plan applies to all students (PreK-12), because all of these students take their devices home for homework and school projects.

    All New Tech High @ Coppell parents or guardians are encouraged to pay a non-refundable $40 annual fee for the Device Protection Plan for accidental damage for CISD issued MacBooks, because these students take their MacBooks home for homework and school projects.

    If you choose to not pay for the CISD Device Protection Plan, you will be responsible for the full cost of repairs or replacement of the device.

Fees

  • iPad Device Protection Plan - $25
    All elementary school, middle school, CHS9 and CHS students

    MacBook Device Protection Plan - $40
    All New Tech High @ Coppell students

    Payment

What is this Protection Plan Used For?

  • This protection plan will be used to repair accidental damage, stolen devices (with a police report), and product failure (not a result of damage). It will not cover negligence, willful damage or a lost device (see table below). As a parent or guardian, you may wish to purchase insurance in case your child's device needs to be replaced. Click here for more information.

    Device Cost

    Damage
    A student device that is damaged or not working properly must be reported to school personnel immediately via a Help Desk Ticket. All repairs will be performed by CISD approved personnel. A student is not permitted to take a CISD device to another vendor to have repairs made on the device.

    Lost / Missing
    The Device Protection Plan does not cover equipment that is lost, missing or willfully damaged. Replacement of the student device or accessories is covered by the Device Protection Plan ONLY if they stop working due to normal wear and tear. Students are responsible for the cost of replacement. Families are responsible for the full cost of replacement of any CISD student device or accessory that is not returned to school. Devices or accessories that are missing must be reported immediately to school personnel via a Help Desk Ticket.  

    Willful Damage
    CISD does not cover intentional damage to a device. If the school determines that there was intentional damage or gross negligence to the device or accessories, the student/parent or guardian is responsible for full payment of the damage.

    Stolen Devices
    If a device or accessory is stolen on or off school property, it must be reported immediately to a school administrator and reported via a Help Desk Ticket. Action will be taken by the district to track the missing/stolen device, and appropriate consequences outlined in the Student Code of Conduct will be administered.

    • If a device is stolen, a police report MUST be filed by the student and/or parent or guardian. A copy of the police report must be provided to the campus administrator prior to assignment of a new device.

    Temporary Devices
    There will be a limited number of temporary devices on the campus to provide for students should it be determined that their device will take an extended time to repair.