Elementary Letter to Parents

In order for the district to effectively implement distance learning, it is important that the district-owned devices currently checked out to your child(ren) are in good working order. The best way to ensure this is the case is for you to look over the iPad(s) currently in your home. Please examine your student’s checked-out iPad(s) as well as the charging brick and cord. Please plug in the device and make sure it will charge. Also, check the functionality of the touch screen by logging into the device once charged.

If there is an issue causing the device to not function properly, please submit a Helpdesk ticket. Once a help ticket has been created, our Technology team will contact you to make an appointment to have the device repaired or replaced. Examples of issues that need to be brought to our attention would be a cracked screen or a loss of functionality. Since these iPads are not new, they will have normal wear and tear such as light scratches. Please do not contact us about these issues at this time.

If we do not hear from you by Friday, August 14, we will understand the iPad has been examined and is in working order.

Thank you,
CISD Technology Team

Secondary Letter to Parents

In order for the district to effectively implement distance learning, it is important that the district-owned devices currently checked out to your child(ren) are in good working order. The best way to ensure this is the case is for you to look over the iPad(s) currently in your home. Please examine your student’s checked out iPad(s) as well as the charging brick and cord. Please plug in the device and make sure it will charge. Also, check the functionality of the touch screen, keyboard, and Apple Pencil by logging into the device once charged. 

If there is an issue causing the device to not function properly, please submit a Helpdesk ticket. Once a help ticket has been created, our Technology team will contact you to make an appointment to have the device repaired or replaced. Examples of issues that need to be brought to our attention would be a cracked screen, a loss of functionality, missing keyboard keys, a lost Apple Pencil, or a lost keyboard. Since these iPads are not new, they will have normal wear and tear such as light scratches. Please do not contact us about these issues at this time.

If we do not hear from you by Friday, August 14, we will understand the iPad has been examined and is in working order.

Thank you,
CISD Technology Team