COVID-19 Active Cases Reporting FAQ
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What is an active case?
An active case indicates that the student (both remote and in-person) or staff member has been tested and received a report confirming that they have the virus. Both the rapid test and PCR test positives are reported as active cases.
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How often is the Dashboard updated?
The Dashboard is for current active cases and is updated only when there is a new active case.
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What is the district’s reporting process when there are active cases?
Each weekday, if there are new reported positive COVID-19 cases, CISD will share an email summary with our community at 6 p.m. CISD only shares a daily summary email on weekdays when there are positive cases to report. If there are no cases to report, then the district does not send a summary email.
Cases at individual schools or buildings are communicated via email directly to the employees and parents/guardians at each campus. -
How long do cases appear on the Dashboard?
Once an active case has completed the isolation period and met the criteria set by the local health department, the TEA and the CDC to return to campus, the case will be removed from the COVID-19 Dashboard and active case summary email. For medical privacy/HIPPA reasons, the district cannot disclose what criteria was met by an individual to no longer be considered an active case.
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Why report a case when a student has not been on campus?
The Texas Education Agency is requiring school districts to report cases each week whenever the district is notified that a student, staff member or other who participates in any on-campus activity is test-confirmed with a current COVID-19 infection. The TEA data is behind the data on the Dashboard. In addition to these cases, CISD is also reporting positive cases on this webpage of remote students.
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Why does it appear that a case had been removed from the Dashboard/daily summary prior to the 10 days after it was reported?
The district is following detailed criteria on isolation provided to us by the local health authorities, the TEA and the CDC. Isolation may not necessarily begin at the time of notification of a positive case. The date an active case is reported is the date the district receives notification of a positive COVID-19 test. An individual may have already been in isolation prior to receiving the test results, and those dates count towards their isolation period.
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Does an active case reported at a school or building mean that the virus was contracted at that location?
This does not necessarily mean that the student, staff member or other contracted COVID-19 on campus or building, as individuals can be exposed to the virus at any number of locations in the community, including home, school or elsewhere.
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How are close contacts notified?
Those who are determined to be a close contact of an active case will receive a separate notification from a school or building administrator. If you do not receive this notification, it means you or your child are not a close contact. As a reminder, a close contact is defined as:
- Being within 6 feet of someone for 15 minutes (cumulative) with or without wearing a mask, including eating in the same room less than 6 feet apart; or
- Having direct physical contact, touching, hugging or kissing; or
- Having an infected individual cough or sneeze on you.
To protect the HIPPA medical privacy rights of these individuals, as well as our COVID-19 active cases, CISD cannot share who is a close contact. -
I’ve heard there’s a student or staff member at my school/building in isolation or quarantine, why isn’t this case on the Dashboard?
An active case is on the Dashboard when there is a positive test of COVID-19. Some individuals may be in isolation prior to receiving test results or in quarantine for a non-CISD case exposure.
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I know a student or teacher or staff member who is having to quarantine, but I don’t see a case on the Dashboard. Why not?
These individuals could be under quarantine due to exposure in any number of settings, including home, church, recreational sports, college siblings who are at home clubs, etc. Though we are tracking this information, we are not reporting it on our Dashboard to protect the HIPPA medical privacy rights of these individuals, as well as our COVID-19 active cases.
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Why does the isolation period seem to be shorter than 10 days or a quarantine period seem to be shorter than 14 days, or in some cases longer, from when families were notified about a case?
The isolation period begins at the point of last exposure, onset of symptoms or a positive test is received as determined by the district COVID-19 Response Team, not the point of notification of a positive test. To see the difference between isolation and quarantine, visit www.cdc.gov/coronavirus/2019-ncov/downloads/COVID-19-Quarantine-vs-Isolation.pdf.
The quarantine period is 14 days from the last day of exposure. This day of exposure is day zero, and counting begins on the following day. The notification from your school administration will tell you the time of quarantine and the date your child can return to school. To see the difference between isolation and quarantine, visit www.cdc.gov/coronavirus/2019-ncov/downloads/COVID-19-Quarantine-vs-Isolation.pdf. -
I know someone who has been absent for more than a week. Is this an active case that has not been reported to us?
All extended absences are not positive cases. Many situations (another illness, an injury, staying home with a quarantined child, etc.) could cause an absence of multiple days.
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I know of someone who has changed from in person to remote distance learning. Does this mean that they are an active case, in isolation or in quarantine?
This does not mean that these students are quarantined. Many are making this switch because of concern about the active cases, family circumstances or other reasons. TEA has said that the district must accommodate any learner who wants to switch from in person to distance learning, no matter the reason.
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My child is experiencing COVID-19 symptoms or has received a COVID-19 positive test. Who should I notify?
Please notify your school nurse immediately. You can find your school nurse at https://www.coppellisd.com/Page/8375 or on your school website.
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I am a district employee with COVID-19 symptoms or a positive COVID-19 test. Who should I notify?
CISD employees with symptoms or a positive COVID-19 are required to report this to their immediate supervisor.
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I have additional questions not on this FAQ. Who should I contact?
For additional questions, comments or concerns, please email input@coppellisd.com.