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At the beginning of the year, we asked for parents to submit information in the Online Registration process (Infosnap). That was a one-time only submission process. Unfortunately, that was also a one-time only opportunity to change information. We realize that information does change throughout the year. So if you need something to be changed (added/deleted), here are the procedures.
If you need to request changes to information of your student, please follow the steps below:
Email: ekelly@coppellisd.com
Include the Following Information:
Full Name of Student: Last, First
Student ID: 5 Digit number
Reason for Request: (examples)
Student Information
Student’s Contact Information
Student’s Medical Condition
Other (iPad, E-Communication, Disclosure, Honor Roll Lunch)
The change will be made within 24 hours but it may not be reflective in the Home Access Center (if applicable) for 48 hours.
For Address Change:
You will need to provide the HUD statement or Lease agreement for the new address as well as a utility bill (gas, water OR electricity) IN PERSON to the school
We will change your student’s address as well as any guardian’s address that the student is living with
For Email Address Change:
If you can email from the email address that we have on file for you, then we can change your email address to a new one. To do that:
Email: ekelly@coppellisd.com for CHS
Let us know what the new email address will be
If this is the same email address you used to establish the InfoSnap account for Online Student Registration, then contact InfoSnap at support@InfoSnap.com or 866-752-6850 to let them know of your email address change
If you no longer have access to the email address that we have on file for you, then you have to come to the school IN PERSON to make the change.
We would need to verify your identity before we can change an email address by driver’s license
If this is the same email address you used to establish the InfoSnap account for Online Student Registration, then contact InfoSnap at support@InfoSnap.com or 866-752-6850 to let them know of your email address change
For Other Changes Regarding Your Student (i.e. misspelling of name, change of name, wrong DOB)
Please make us aware of the change needed by email.
Email: ekelly@coppellisd.com for CHS
We will check the information that we have in our files and confirm the change
If we can’t confirm the change with the information we have been provided, you would need to provide further documentation IN PERSON
Any change needed may take up to 24 hours to be completed.
If the change is something seen in the student’s/parent’s HAC (Home Access Center), it may take up to 48 hours to be seen there.
For Contact Changes or Any Other Changes:
Email from the email address we have on file for you to notify us of the change needing to be made.
Please be as specific as possible on the changes needing to be made.
Email: ekelly@coppellisd.com for CHS
Any change needed may take up to 24 hours to be done.
Changes may take up to 48 hours to be seen in the student’s/parent’s HAC.
For Changes with Medical Conditions:
Email the request for change to: ekelly@coppellisd.com
Please list specifics of the medical change; may have to forward to the nurse for recommendations
Any change needed may take up to 24 hours to be done.
For Changes Regarding the iPad, ECommunication, Disclosure, Honor Roll Lunch:
Email the request for change to: ekelly@coppellisd.com
Please give your approval, disapproval of the request for access
Any change needed may take up to 24 hours to be done.